We answer in writing. On a published SLA.
Pick the channel that matches your request. Each one has a stated first-response time and a routing path inside Prevouched. The general form at the bottom catches anything that does not fit.
Routed by request type, not by guess.
- C-015 business days to first reviewer responseAgency applicationsUse the intake form
Vetting begins from a complete intake. Skip the contact form for this one. The intake captures the evidence the panel needs to start.
Start an application - C-021 business hour to first written response (Backed and Managed)Buyer supportEscalation or active-engagement issues
If you are a buyer on an active engagement with a Backed or Managed agency, email your assigned liaison directly. The address is on every weekly update and on the verification page.
- C-032 business days to first responsePress & analystsEditorial, podcast, research
We hold a small quarterly press window and decline most other requests. Please include outlet, deadline, and a one-paragraph summary of the angle.
- C-045 business days to first responsePartnershipsSoftware, services, capital
We are selective about partnerships and almost never co-market. Concrete proposals get a faster read than general introductions.
- C-051 business day to first acknowledgementLegal & disputesDMCA, trademark, badge misuse
Reports of badge misuse, trademark issues, or DMCA claims are routed to outside counsel. Include the URL, the alleged claim, and your contact details.
Legal page
Anything that does not fit a channel.
We read every message a real human writes us. Form responses are triaged within two business days; expect a follow-up from the routing owner, not a templated reply.
Please don't paste credentials, NDAs, or client data into this form. If your message needs any of those, ask for a secure channel first.